Welcome Message

Welcome to the homepage of the Insurance Claims Complaints Bureau (ICCB).

The ICCB is a self-regulatory initiative implemented by the insurance industry to protect consumer interest. The homepage aims at publicizing its role as an alternate dispute resolution scheme to offer a free claims complaints service to the insuring public in respect of their personal insurance contracts.

The ICCB homepage creates a platform for you to understand more about our operation. In the "Case Review" section, you can get access to many of the claims complaint cases handled by us over the past years.

I hope that you will enjoy browsing through our homepage, where you can grasp a better understanding of the principles of insurance, as well as the important points to be borne in mind when taking out an insurance contract and making a claim.

Your comment and feedback about our homepage is most welcome.

Michael Huddart


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